4.9
/5
Based on a total of 148 verified reviews.
What our customers are saying...
Star Rating:
5
/5
Great service from Lisa.
Damain K, IT Systems Support
Location: Buckinghamshire / Industry: Advertising
Feedback Received: 16th August 2023
Star Rating:
5
/5
Great service and demos to show the product. Very patient whilst we got our act together and always contacted us in a professional manner to chase up the project status.
Antony H, Managing Director
Location: Hampshire / Industry: Manufacturing
Feedback Received: 20th October 2022
Star Rating:
5
/5
We've never had an issue with E-ZU. Whenever we have needed assistance they have been on it right away and super-helpful. Thanks!
Jonathan G, Infrastructure Engineer
Location: East Yorkshire / Industry: Property
Feedback Received: 7th July 2022
Star Rating:
5
/5
I have been a customer of E-ZU Solutions for many years now, our company uses Mimecast through E-ZU and we have also recently subscribed to the E-ZU eLearning Management System. Mimecast is critical to our email security and is also used in parts by our Marketing department, E-ZU provide a service that not only offers us comprehensive support but also a knowledgebase that allows us to keep up-to-date with best practices. The E-ZU eLearning Management System has allowed our company to promote Cyber security in a manor that users have readily accepted and each user has reported benefits of the experience. We have now rolled out further training paths and regularly encourage users to spend time using the E-ZU eLearning Management System . Furthermore we have now drawn up a plan to introduce this to our international agent network. We can't recommend E-ZU Solutions enough they exceed our expectations year on year, the attention to detail and the focus on our business needs far exceeds any other support company we work with. I look forward to expanding our product portfolio with E-ZU knowing the level of service and support they offer will make a positive impact on our business and end user experience.
Nina S, IT Manager
Location: Nottinghamshire / Industry: Manufacturing
Feedback Received: 3rd March 2022
Star Rating:
5
/5
E-ZU Solutions helped us achieve a huge amount in a relatively short timeframe with our Cyber Essentials certification. We were extremely pleased to have partnered with E-ZU, who not only guided and assisted us, but also helped us reduce our overall timescales. Cyber Essentials is an important step in the right direction for us, and a solid foundation we look forward to building on.
Andy C, IT Programme Manager
Location: London / Industry: Legal
Feedback Received: 20th December 2021
Star Rating:
5
/5
Great webinar. We had already signed up and paid the £300 fee to IASME before the webinar. Have taken on board the common fail areas and tips to succeed so thanks and "fingers crossed".
Shaun C, IT Manager
Location: Gloucestershire / Industry: Other
Feedback Received: 3rd December 2021
Star Rating:
5
/5
The service provided by E-ZU is exceptional. Lisa and Colin have been fantastic in the support they have given to our business, very organised and knowledgeable. All technical questions have been answered thoroughly with examples, the product is a welcome addition to our security infrastructure and we look to work with E-ZU more in the coming months.
Nina S, IT Manager
Location: Nottinghamshire / Industry: Manufacturing
Feedback Received: 7th July 2021
Star Rating:
5
/5
It’s been great working with Steve and the rest of the team over the years and I’d just like to say that E-Zu is easily the best IT solutions reseller/service provider that I have ever worked with. They are a great team and, without exception, the feeling I get from them is that nothing is too much trouble when it comes to providing an excellent service. This is especially true when it comes to holding service providers to account when the quality of their support or service falls short of what is expected. The team at E-Zu have intervened on our behalf on more than a couple of occasions to de-stress the situation when we hit speedbumps during the onboarding and configuration phases of new implementations. This is a great value-add for SMBs like ourselves and sets them apart from other resellers that tend to concentrate on the pre-sales far more than the ongoing support.
Allan P
Location: High Peak / Industry: Chemicals
Feedback Received: 4th February 2021
Star Rating:
5
/5
Colin was so helpful and very informative about the Office 365 ecosystem.
Feedback Received: 26th October 2020
Star Rating:
4.8
/5
Excellent. Interested to develop a conversation about our specific needs.
David A
Location: West Midlands / Industry: Not for Profit
Feedback Received: 12th July 2020
Star Rating:
5
/5
Excellent Webinar and look forward to utilising the 14 days free access you have provided.
Tim G
Location: Pontyclun / Industry: Emergency Services
Feedback Received: 10th July 2020
Star Rating:
5
/5
Personally, I have fallen behind with my 365 skill set and this was an excellent way of refreshing my knowledge. Other members of the team were equally impressed.
Brendan B, IT Assistant
Location: Wiltshire / Industry: Healthcare
Feedback Received: 17th June 2020
Star Rating:
5
/5
Just awesome
Adam B
Location: Staffordshire / Industry: IT
Feedback Received: 20th March 2020
Star Rating:
4.2
/5
Thank you for taking the time to go through the product, it is very much appreciated.
Chris A, Senior Network Support Analyst
Location: Dorset / Industry:
Feedback Received: 13th February 2019
Star Rating:
5
/5
The right price and very quick
Vince B, IT Manager
Location: Lincolnshire / Industry: Engineering
Feedback Received: 8th November 2018
Star Rating:
5
/5
Helped us massively to get the right product which achieves the desired solution
Damian C
Location: Cheshire / Industry: Recruitment
Feedback Received: 1st October 2018
Star Rating:
5
/5
Quick and easy to deal with, everything is straightforward when dealing with E-ZU.
Gary O
Location: Warwickshire / Industry: Media
Feedback Received: 18th September 2018
Star Rating:
5
/5
Colin was exceptionally helpful on our call - thank you. He knows the product and services well (as well as understanding the broader business context).
Feedback Received: 8th August 2018
Star Rating:
5
/5
I was highly impressed, not just with Colin Barrett's friendly approach and cordiality, but with his obvious knowledge and 'non-pushy' approach throughout the demonstration. It is having someone like that working for you that reflects most favourably upon your entire organisation.
Graeme N, Network Administrator
Location: Kent / Industry: Education
Feedback Received: 3rd August 2018
Star Rating:
4.8
/5
No complaints, all very easy. Thanks.
Jonathan G, Infrastructure Engineer
Location: East Yorkshire / Industry: Property
Feedback Received: 25th July 2018
Star Rating:
5
/5
This was a renewal not a new product. E-ZU provided excellent advice, service and support when the product was chosen, initially.
Neill W, Head of IT
Location: Midlothian / Industry: Finance
Feedback Received: 26th March 2018
Star Rating:
4.8
/5
Very informative - thank you.
Feedback Received: 22nd January 2018
Star Rating:
5
/5
E-ZU brought the Mimecast suite to our attention, the rest of the project really fell into place once talks began. They knew their strengths and where they would excel, they also knew when to partner us for additional expertise. There communication was friendly and clear throughout the entire process.
Nick R, IT Support Services
Location: Bicester / Industry: None
Feedback Received: 10th January 2018
Star Rating:
5
/5
Concise, knowledgeable and clear in the demo. Excellent..
Jonathan C, IT Manager
Location: Lanarkshire / Industry: Education
Feedback Received: 20th December 2017
Star Rating:
5
/5
Very useful to get a run through of the interface from an knowledgeable engineer. It confirmed what I thought which is good. Thanks Colin,
Neil P, Technical Director
Location: Nottinghamshire / Industry: Manufacturing
Feedback Received: 19th October 2017
Star Rating:
4.8
/5
E-ZU provide valued customer support and timely reminders of renewal dates.
Alan G, Systems Manager
Location: North Lanarkshire / Industry: None
Feedback Received: 11th October 2017
Star Rating:
5
/5
Very good.
Tim W, ICT Systems Assistant Manager
Location: Northamptonshire / Industry: Education
Feedback Received: 5th October 2017
Star Rating:
5
/5
E-ZU were helpful and informative at every level and were able to answer our queries promptly and soon convinced us that the product would do everything we needed it to - the 30 day trial offered also gave peace of mind and confidence in the product.
David H, IT Manager
Location: Buckinghamshire / Industry: None
Feedback Received: 4th October 2017
Star Rating:
5
/5
Quick and efficient delivery of services from advice on solutions through to product support.
Damain K, IT Systems Support
Location: Buckinghamshire / Industry: Advertising
Feedback Received: 1st September 2017
Star Rating:
5
/5
Colin was very knowledgeable and friendly. Knew what he was doing and showed all the useful aspects of the backup demo. Helped us decide on what we need and also opened our eyes to what's out there.
Tom W, IT Manager/Technical Sales Administrator
Location: Cambridgeshire / Industry: Wholesale
Feedback Received: 1st September 2017
Star Rating:
5
/5
Quick and professional service from product demonstration to installation.
Damain K, IT Systems Support
Location: Buckinghamshire / Industry: Advertising
Feedback Received: 30th August 2017
Star Rating:
5
/5
EZU were, and continue to be, very helpful with all aspects of the provision of this and other solutions. We are currently looking into replacing our cloud based email filtering based system with an on premise equivalent and once again, EZU are proving very helpful in this process providing all required information in a timely manner.
Sean R, Senior Network Support Engineer
Location: Norfolk / Industry: Food and Beverage
Feedback Received: 15th June 2017
Star Rating:
5
/5
well organized demo and catered to suit our environment. informative and knowledgeable engineer
Eoin M
Location: West Midlands / Industry: Wholesale
Feedback Received: 24th May 2017
Star Rating:
4.8
/5
Currently in the process of informing others. Very impressed with the concept and the functionality detail. Many thanks
Nicola W, IT Support
Location: Oxfordshire / Industry: Wholesale
Feedback Received: 23rd May 2017
Star Rating:
5
/5
Colin was very helpful and knowledgeable throughout the product demonstration. I'd have no hesitation in recommending E-ZU solutions in the future.
Andy F, Senior It Executive
Location: Merseyside / Industry: Hotels & motels, with restaurant (licensed)
Feedback Received: 17th May 2017
Star Rating:
5
/5
Colin did a great job explaining how the system worked and answered all of my questions.
Matt C, Assistant Network Manager
Location: Dorset / Industry: Education
Feedback Received: 28th April 2017
Star Rating:
5
/5
I appreciate your communication, and being on top of your orders and services. It's a nice change from other dealings.
Jason P, Technical Support Assistant
Location: Swansea / Industry: Healthcare
Feedback Received: 30th March 2017
Star Rating:
5
/5
Lisa on the sales team was very helpful and proactive, without being pushy, and made the whole process much easier than it could have been. The help provided by the technical team was also invaluable and much appreciated.
Neill W, Head of IT
Location: Midlothian / Industry: Finance
Feedback Received: 22nd March 2017
Star Rating:
5
/5
I would highly recommend the team at E-ZU to anyone looking for a solutions partner, they have the knowledge and service that leaves the competition standing.
Stuart T, Senior Systems Engineer
Location: Suffolk / Industry: Manufacturing
Feedback Received: 1st March 2017
Star Rating:
5
/5
Very friendly and not pushy. Will buy from E-ZU again.
Russell S, IT Manager
Location: Essex / Industry: None
Feedback Received: 1st December 2016